While Xpert Medical Billing’s priority is medical billing, we realize the primary concern is that of the patient’s well-being, and rightfully so. The patient’s welfare is paramount to us and is at the forefront throughout the lifecycle of a claim. Therefore, we put great emphasis at making the process of patient financial collections an easy and smooth transaction. Our team is experienced and well-versed at collecting balances from patients at the time of service in a professional, secure yet adaptable way. The key to making this part of the medical revenue cycle easy for all parties involved is to connect with the patient as soon as possible and work with them to satisfy any debts in a functional, comfortable, and timely manner. Our Healthcare Billing Division handles all patient statements with empathy and works with the utmost humility to support our clients and their patient’s needs. Being transparent and empathetic with the patient promotes an environment that allows for adequate treatment while making informed decisions in the payment procedure. We understand the sensitivity that’s needed in this portion of the claims process, and you can expect your patients to be provided with the dignity, care and respect they rightfully deserve.