What is charge capture and the role it plays in medical claims? Charge capture is the process used by doctors, medical facilities and other health care providers to seek reimbursement for their services, albeit through insurance companies or different payers such as Medicare or Medicaid. At Xpert Medical Billing our Charge Capture Specialists are experienced with this entire process, properly providing the necessary medical codes and any corresponding fee schedules for quick and expeditious payment. Upon initial receipt of a claim our specialists will identify, analyze and cross check for any omission that could delay the process. They will also review patient account records and any third-party issues prior to submission, ensuring that all billing charges are captured in an appropriate manner.